| Ticket ID | Contact | Subject | Channel | Priority | Branch | Assigned Agent | Pipeline Stage | ||
|---|---|---|---|---|---|---|---|---|---|
| {{ $ticket->ticket_id }} | {{ Str::limit($ticket->subject, 20) }} | {{ $ticket->channel->channel_name }} |
|
{{ $ticket->branch->branch_name }} |
@if ($ticket->user)
Unassign
@endif
@if (!$ticket->user || ($ticket->user && $ticket->user->id !== auth()->id()))
Self Assign
@endif
Assign other
|
|
|