Dear @{{ $ticket->siteContact->first_name.' '.$ticket->siteContact->last_name }},

The South African National Blood Service (SANBS) kindly requests your confirmation of the proposed Blood Drive date for the following request: Blood Drive Request (Ticket @{{ $ticket->ticket_id }}).

Current Status: @{{ $ticket->pipelineStage->name }}

👉 Action Required

Please log in to your portal, navigate to the calendar section, and mark the Blood Drive event as confirmed.

Portal:
{{route('customer.ticket', $ticket->id)}}

One-Time PIN: @{{ $ticket->otp }}

The SANBS team awaits your reply to keep your request moving forward.

SANBS Operations Team