Dear @{{ $ticket->siteContact->first_name.' '.$ticket->siteContact->last_name }},

This is a friendly reminder that a proposed Drive Day date has been shared with you for your Blood Drive Request (Ticket @{{ $ticket->ticket_id }}), but it has not yet been reviewed.

Current Status: Pending Drive Day Confirmation

⏰ Action Required

Please log in to your portal, navigate to the Calendar section, and confirm or reject the proposed Drive Day date.

Portal:
{{ route('customer.ticket', $ticket->id) }}

One-Time PIN: @{{ $ticket->otp }}

Your response is required to allow SANBS to proceed with planning and logistics for your blood drive.

Thank you for your continued support,
SANBS Operations Team