New blood drive ticket assigned to @if ($type === 'drp') you! @else {{ $ticket->user->name }} {{ $ticket->user->surname }}! @endif

A potential site contact has submitted a Blood Drive Request, generating ticket {{ $ticket->ticket_id }} now in Registration status within the tracking process:

@if ($type === 'drp')

Action Required

Review ticket and activate acknowledgement task.

Please acknowledge the ticket within 48 working hours.

@endif