Save Lives. Donate Blood.

Dear {{ $ticket->user->name.' '.$ticket->user->surname }},

A new site contact message has been received on Ticket {{ $ticket->ticket_id }}.

Current Stage	{{ $ticket->pipelineStage->name }}
Branch	{{ $ticket->siteContact->branch->name }}
Priority	{{ $ticket->priority }}

Dashboard:
{{ route('support.tickets.show', ['ticket'=> $ticket->id, 'tab'=>'conversations']) }}

Customer: {{ $ticket->siteContact->first_name.' '.$ticket->siteContact->last_name }} | {{ $ticket->siteContact->phone_number }}
Last Activity: {{ \Carbon\Carbon::create($ticket->siteContact->messages()->where('ticket_id', $ticket->id)->latest()->first()->created_at)->diffForHumans() }}

SANBS Operations

South African National Blood Service (SANBS)

A non-profit organisation dedicated to saving lives through blood donation.