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Dear {{ $ticket->siteContact->first_name.' '.$ticket->siteContact->last_name }},

A new message requires your attention on your Blood Drive Request (Ticket {{ $ticket->ticket_id }}).

Current Status: {{ $ticket->pipelineStage->name }}

Message body

{{ $sms_message }}

👉 Action Required

Please log in to view the message and provide your response:

Portal:
{{route('customer.ticket', $ticket->id)}}

One-Time PIN: {{ $ticket->otp }}

The SANBS team awaits your reply to keep your request moving forward.

Kind regards,

South African National Blood Service (SANBS)

www.sanbs.org.za | 0800 11 90 31 | customerservice@sanbs.org.za

South African National Blood Service (SANBS)

A non-profit organisation dedicated to saving lives through blood donation.